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01 - Understand first
I always begin by thoroughly understanding the problem because I can't create effective design solutions without a clear grasp of the issues.
02 - Get stakeholders involved
I lead projects by involving essential stakeholders because I believe that design is a collective effort, resulting in better outcomes.
03 - Iterate many times
During the initial mock-up, I often uncover various insights. It serves as the starting point, and I achieve goals by iterating multiple times.
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Acting for someone
I prioritise collaboration and supporting others. When a colleague encounters challenges at work, I'm always ready to assist with tasks within my capability.
Being honest
I am open about expressing my feelings and thoughts, aiming to achieve better outcomes for both users and fellow team members within the company.
Creating in detail
I firmly believe that exceptional creativity is born from craftsmanship, and therefore, I consistently focus on intricate details in my work.
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I’m Mao, a product designer with 9 years of experience creating intuitive and user-friendly UX/UI for SaaS products. I love solving complex problems through smart design, making products easier to use and more enjoyable for people.
I’m all about collaboration—great design happens when teams work together, share ideas, and refine solutions. My focus is on building smooth user experiences, clear interfaces, and scalable design systems that help both users and businesses succeed.
<aside> <img src="attachment:a51cd37c-c8bf-49fe-8625-9eec49dc3ae5:Screenshot_2025-06-19_at_8.01.53_AM.png" alt="attachment:a51cd37c-c8bf-49fe-8625-9eec49dc3ae5:Screenshot_2025-06-19_at_8.01.53_AM.png" width="40px" /> Product Designer Lightspeed Commerce / Jun 2025 - Ongoing
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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/1c24842d-eed1-4a3d-940e-8318192dcc6c/Screenshot_2024-07-30_at_14.45.29.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/1c24842d-eed1-4a3d-940e-8318192dcc6c/Screenshot_2024-07-30_at_14.45.29.png" width="40px" /> Product Designer Afirmo NZ Limited / Apr 2024 - Jul 2025 (1 year and 3 months)
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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/798a384a-1da8-4391-abe5-782cdb1ee9a1/Screenshot_2024-07-30_at_14.46.00.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/798a384a-1da8-4391-abe5-782cdb1ee9a1/Screenshot_2024-07-30_at_14.46.00.png" width="40px" /> Product Designer **Knowledge Work Inc** / Apr 2021 - Mar 2024 (3 years)
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<aside> <img src="/icons/phone_blue.svg" alt="/icons/phone_blue.svg" width="40px" /> Product Designer Self-employed / Apr 2019 - Mar 2021 (2 years)
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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/417267c4-f94b-4824-8cad-14b296e16c0e/Screenshot_2024-07-30_at_14.46.02.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/417267c4-f94b-4824-8cad-14b296e16c0e/Screenshot_2024-07-30_at_14.46.02.png" width="40px" /> Digital Product Designer FOLIO Inc / Apr 2017 - Mar 2019 (2 years)
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<aside> <img src="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/a76d3852-8f98-4203-b19b-0b3b46ae811f/Screenshot_2024-07-30_at_14.46.05.png" alt="https://prod-files-secure.s3.us-west-2.amazonaws.com/c8631ff2-396b-4c28-902d-abca4b60ee05/a76d3852-8f98-4203-b19b-0b3b46ae811f/Screenshot_2024-07-30_at_14.46.05.png" width="40px" /> User Interface Designer **DeNA Co., Ltd.** / Apr 2016 - Mar 2017 (1 years)
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<aside> He takes the initiative in everything he does. Not only does he work under the direction of others, but he takes the initiative to propose opinions and act on his own.
Daiki Ogawa / Design Manager, Knowledge Work Inc.
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<aside> I believe that he understands importance of mockups and prototypes better than anyone else and is a player who can utilize skills as a designer to benefit the team's goals.
Hajime Hirono / CEO, Forte Inc.
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<aside> In terms of creative mindset, he had an extremely high-level of customer-driven thinking, an attitude of pursuing quality, and ability to learn and adapt to change.
Tatsuya Mazaki / Deputy General Manager, DeNA Co., Ltd.
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<aside> The quality of the design was of course high, but it was surprising how quickly the design was completed in a short period of time.
Yusuke Nozoe / CEO, Strainer, Inc.
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<aside> We have entrusted Mr. Kijima with the business partner. He has an excellent work attitude and takes his work seriously.
Yuki Nanri / Managing Director, Bison Holdings co., Ltd.
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I love spending with my family as much as possible. Going to mountains, chilling at parks, road-trip are my favorite parts in my life.
I want to buy a camping van someday to travel anywhere with them. Drinking Craft beer 🍺, playing video games 🎮, and taking a hot spring ♨️ makes me thrilled!
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